FAQs
Q: When will you ship my order?
A: Current shipping times are 7-10 business days due to the shop clearance sale. Free shipping is no longer available, but most packages will ship for less than $10, with some exceptions.
Q: Do you offer international shipping?
A: We offer USPS shipping to Canada only. Please see our shipping policy for all details regarding custom fees and duties. Midlife Quilter is not responsible for any brokerage fees or customs/duties your package may incur and those may be charged COD by the carrier.
Q: Do you allow returns or exchanges?
A: We do not allow returns or exchanges unless there is a mistake with your order. However, if there is an error, please contact us immediately so we can make it right.
Q: is the the loyalty program still available?
A: Due to increased costs, the loyalty program has been discontinued as of October 2022. However, any non-expired credits can be used through their expiration date or until 11/01/22--whichever comes first.
Q: What do you mean by a “boutique style” fabric shop?
A: I decided to use the term “boutique” because I wanted to let customers know that the bundles and items I sell are unique and not sold in extremely large quantities. While I will always do my best to restock popular items, I want to offer a selection of fresh, new favorites to build and diversify your quilting stash.