FAQs

Q:  When will you ship my order?

A:  Current shipping times are 2-3 business days. 

Q:  Do you offer international shipping?

A: We offer shipping to the US only. 

Q:  Do you allow returns or exchanges?

A:  Custom and digital items are non-refundable nor can they be exchanged. Gift/physical items can be exchanged or returned for store credit with approval.  
Returns must be approved and requests for returns must be submitted within 3 calendar days of delivery.  You will need to pay to ship the item back and item must be in brand new condition.  Once your item is received, a store credit will be issued for the item price (shipping costs are not included in store credits).  Contact us at hello@midlifequilter.shop to begin a return authorization.

Please contact us immediately in cases of damage for instructions.

Q:  is the the loyalty program still available?

A:  Due to increased costs, the loyalty program has been discontinued as of October 2022. However, any non-expired credits can be used through their expiration date or until 11/01/22--whichever comes first.