Shop update: We are on summer break! Orders can still be placed online, but will not ship until after July 5 . Thank you!
Shop update: We are on summer break! Orders can still be placed online, but will not ship until after July 5 . Thank you!
Cart 0

FAQs

Q:  When will you ship my order?

A:  We are as excited to ship your order as you are to receive it!  Most orders will be shipped within 1-2 business days. 

Occasionally, shipping may be different due to vacations or extremely high volume, please be sure to check the announcement bar at the top of the main web page for any updates on shipping.

We offer first class and priority mail shipping via USPS and ground shipping via UPS.

US Orders over $99 qualify for free standard shipping.  These orders will be shipped either priority USPS or UPS ground, depending on where you live.  

While we try to ship right away, please note that due to covid-19 and high volume, all carriers are experiencing delays.  We appreciate your patience while you wait for your happy mail.

Shipping days are generally Monday through Friday, excluding federal holidays.  

Q:  Do you offer international shipping?

A: We offer USPS shipping to Canada only.  Please see our shipping policy for all details regarding custom fees and duties.  Midlife Quilter is not responsible for any brokerage fees or customs/duties your package may incur and those may be charged COD by the carrier.

Q:  Do you allow returns or exchanges?

A:  We do not allow returns or exchanges unless there is a mistake with your order.  However, if there is an error, please contact us immediately so we can make it right.

  Q:  How do I enroll in the loyalty program?

A:  To enroll in the loyalty program and earn points, simply enter your email during checkout with every purchase.  Our loyalty rewards program is managed by Rise.ai and is structured as follows:

Earn a $5 store credit for every $50 spent in our shop.

You do not need to spend $50 at once. Every purchase you make counts.

When you reach $50, an email with a unique code will be sent from Rise.ai.

Store credits earned after 6/12/2022 expire after 2 months.  

Please note that we reserve the right to terminate this program at any time, with or without notice.  

Q: What do you mean by a “boutique style” fabric shop?

A: I decided to use the term “boutique” because I wanted to let customers know that the bundles and items I sell are unique and not sold in extremely large quantities.  While I will always do my best to restock popular items, I want to offer a selection of fresh, new favorites to build and diversify your quilting stash.


Q:  Do you offer pre-orders?

A:  I generally will only do pre-orders once I have a fairly firm ship date.  Due to continued shipping delays and the inevitable bumps in the road, I prefer to hold off on pre-orders until closer to the collection release dates.  

Since pre-orders cannot be cancelled, I want to try to give you the best info before you make the purchase. 

However, all pre-order ship dates are subject to change—so please keep that in mind when doing a pre-order. Pre-order listings will always be updated with the most up to date shipping info.

Please note that your method of payment will be charged at the time of purchase—not when the item ships. If you are ordering multiple items along with a pre-order, we recommend separate orders as the entire order will be held until everything can ship together.